A JPMorgan Chase customer says she was shocked to see her account abruptly wiped out and nearly $50 billion negative.
Gabe Flores went viral after sharing the story of his friend Maddie, who logged into Chase after a “crazy night out” to find her $76 savings balance had plunged into extremely deep red territory. reports Market Realist.
In a series of videos, including some that have since been deleted, Maddie shows off her depleted account while calling the bank in real time.
Maddie promptly talks to a representative who says she’s never seen or heard anything like it.
A Chase spokesperson later said the issue was due to a technical glitch that occurred over the course of a weekend on a “limited” number of accounts.
Maddie says she’s relieved to see the sudden financial black hole disappear.
“First of all, I want to thank you. I get $50 billion, which is kind of crazy. But we’re here and it’s resolved. So Chase started this thing where if you have a problem with your account, it could be so many different things. You need to change the type of account you have, whatever.
They started it this weekend and that’s why you see other people having the same problem. So if you have this problem, call them.”
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