Android Authority reports that the streaming device from Google, Chromecast, seems to have suffered connectivity problems last week.
The problems influence the 2nd-gene Chromecasts, as well as Chromecast-Audio. Many Reddit users state that they can no longer throw the devices.
Google has announced that it is aware of the problem and confirms on Thursday 13 March that a solution will be rolled out and will be ‘completed’ in the coming days. To get the update, users must ensure that their device is connected to Wi-Fi.
In the meantime, they advise users against factory varies in Chromecast devices:
Hannah Cowton Barnes / Foundry
That advice was a little too late, because many users of the forum are upset that Google’s own problem solution manual previously presented a factory reset as a possible solution.
Although Google Chromecast started in some regions, including the UK and the US, the streaming device should continue to work at least a little longer.
Based on when updates stopped for the 1st-gene Chromecast, we estimate that the support for the 2nd-gene Chromecast could end later this year. However, Google has already confirmed that these problems are not.
Software and security updates must continue and Google would change the help pages if that changes.
This article originally appeared on our sister publication M3 And was translated and adapted from Swedish.
