Summary
- If an iPhone does not connect to the mobile network, solving problems resolving the phone will include the phone and resetting the network settings.
- Blacklisting happens when a telephone is stolen and the network connection is blocked by the carrier.
- When buying a new phone from an unofficial distributor, takes extra precautions: check earlier feedback and reviews. Consider whether the saving is really worth the reduced peace of mind.
- Read below for detailed instructions on how you can repair an iPhone that does not connect to a network, what your options are when a telephone is stolen or is stolen on the black list and how you can prevent you from being scammed to buy a stolen phone.
Where story. Last month my stepson dropped a weight of 25 kg on his iPhone XR and the screen broke. It sounds like the kind of things that I might have done intentionally to justify a seven-year-old phone, but this was an accident, so let’s cut him some play. He is only 16, and it is incredible that the iPhone was still intact at the moment.
Now of course you cannot be 16 and do not have a telephone at this time, so we immediately started looking for a replacement. Even this was more difficult than it should have been because we visited family in Ireland at the time. Knowing that every second without a working phone would feel an eternity for this child, we downloaded NordVPN And started by crossing the British product lists, hoping to buy a replacement on the same day.
Yes, it had to be an iPhone. (Again, he is 16.) But we were not about to be about the newest model. Fortunately, you can still pick up brand new but older generation of iPhones at a fraction of their original price, and the iPhone 14 is currently in the UK for slightly less than £ 500.
But wait. Someone sells a brand new, connected by the courier, sealed iPhone 14 on eBay for £ 470, and there is a coupon for an extra £ 15 discount. The seller has great feedback. What might go wrong?
If you read between the lines, you already know that this is the point that everything went wrong, and that we would look back later and recover the day that we once decided to buy a new eBay iPhone.
The new iPhone arrives
Two days later the iPhone 14 – much faster than expected arrives. It is indeed brand new and sealed in the box. Everything seems okay. Step-Son shines to this great surprise. Happy days.
We open the package, use the Sim, switch it on, then spend the coming hours with cursing Apple and wish that we have bought it a similar Google Pixel 9a or Samsung Galaxy A56 instead, while we repeatedly try it Get access to his Apple ID – He has forgotten the login and we can no longer gain access to the recovery accounts, because, well, who remembers what happened last week, let alone seven years ago. In the end he makes a new Apple ID, and we are in it.
Now WhatsApp does not work and the phone is in fact waste at the moment. But it’s fine: we realize that he didn’t do that Update iOS In his hurry to set up the phone. So, with that done, WhatsApp now works well. Everything else seems fine, and let’s be honest, what really matters, as long as WhatsApp and Tiktok works – it’s not like young people use telephones to actually call and send SMS messages.
We order him a phone case to prevent a re-enactment of this very regrettable story, then everything is good in the world and this happy teenager goes back to his bedroom he comes back to the surface the next time he is hungry.
Dominik Tomaszewski / Foundry
28 days later …
“Daaaaddddddd, I have to get a verification text, but my phone has no service.”
“How long has it been?”
“Don’t know.”
“When did you last call or sent an SMS?”
“I don’t know, probably a week ago?”
(You didn’t really think we left him in his room for 28 days to starve, right?)
iPhone has no service
Now Mama gets in because she pays the monthly telephone bill. Goes straight to the mobile operator, ThreeAnd because there are no problems with the account or network problems in the area, they should think that the geriatric Sim has gone crazy. A few days later a new SIM arrives in the post, but it will still not connect to the network – and now we are realizing now Nobody’s Sim works on this phone. The problem must be the phone. Back to us.
So what do you do if an iPhone has no service? Well, let me tell you, because we have tried the following problems with solving 50 million times between our head against the wall, Apple a little more curves, and do our best to not accept the reality that slowly dived to all of us: this phone has been taught and we have been.
How to repair an iPhone without service
- Turn it off and off
- Check on carrier -updates Settings> General> About
- Check for iOS updates Settings> General> Software -update
- Switch on the aircraft mode, wait two minutes and switch it off again
- Remove and reintake the SIM card (also check that it is not dirty)
- Reset network settings on Settings> General> Transfer or Reset iPhone> Reset> Reset Network Settings
Dominik Tomaszewski / Foundry
Wait, is this iPhone on the black frame?
We know that this iPhone is reversed by the wearer, that there are no problems with the operator, and we can see in the iPhone settings that the Sim has been recognized, along with the telephone number and the carrier. But the ‘telephone is not allowed’ in the network settings. In retrospect, this should probably have been our first indication that something was wrong.
The next step here is to check whether the IMEI number of your telephone (International Mobile Equipment) is not blacklisted by the carrier. You can find this in Settings> General> Abouton the back of the box, or by calling *#06#. Then use a free imei checker to see if it is on the black list.
Bingo! But you already knew that, right?
What’s blacklist?
Blacklisting is when a carrier blocks the mobile service on a telephone, so that it cannot connect to the network. Although you can no longer use your mobile plan to call, send text messages and connect to internet via mobile data, you can continue to use apps and other telephone functions via a wireless connection.
Blacklisting can be done for a handful of reasons, but usually because the phone is not paid or because it has been reported as stolen. This can happen when someone buys a telephone, sells it as new, but then claims to his insurance to say that it has been stolen.
Blacklisting can take effect as soon as it is reported, but it can also take up to a few weeks, therefore a telephone that has been reported as stolen can work in the beginning, but later it is disconnected from the network without warning.
What can you do if your phone is blacklisted?
There is really not much that you can do. Only the carrier can remove a phone from the blacklist, but you may not know who that is. And if you have just bought a ‘stolen’ phone, knowingly and otherwise, the courier can sympathize with your plight, but they will not remove the block. Bet your energy instead to get your money back.
Do I have to report a black list to the police?
If you think the phone is on the black list because it has been stolen, the police warn them to help them with their criminal investigation. In the UK you can use the non-emergency number- 101 – to report a blacklist and get a crime number. Some local police constabularies also let you report crimes online, and you can check this on Police.uk.
Can I get my money back after buying a phone brought on the blacklist?
In this case we were lucky and the seller gave us a complete repayment. The seller was not actually the bad guy in this story-as a well-known retailer of second-hand goods, they were also a victim of the original fraud and treated the matter quickly.
Anyway, it still cost us a lot of hassle, an extra £ 45 to buy the phone from another trusted retailer … and a little shame about the fact that we were so easily connected.
If the seller had not repaid the purchase, we may have been able to set up a refund conflict with the bank. Always consider using a credit card in these situations, because they usually offer better fraud protection than payment cards.
How can I prevent it from being scammed to buy a new phone online?
If it is a second-hand telephone, it is worthwhile to perform a free online IMEI check to ensure that it is not on the blacklist. You can also do this for new, sealed box phones, but know that passing the check will not guarantee that they pass it along the line for a few weeks.
It is important to check who you buy. If you buy at Ebay, view the seller’s feedback score and earlier reviews. We did this and we trusted the seller, but we were still caught because of a fraudster further on the chain. Unfortunately you can sometimes take all the necessary precautions and still find it in hot water.
The only certain way to prevent you from leaving is to be purchased at an official and reputable distributor and they do that iPhone -Dealsat! In this case, a saving of £ 45 was really not worth the hassle, and sometimes it is worth paying a little more for that added peace of mind.
Finally, don’t do what we did and go into print and take your purchase decision. If something looks a bit fish -like, listen to your intestinal instincts.
If you need a new phone, view our buying advice about the best options on all price points from Premium telephones to mid-range telephones and budget telephones.
