Six US Banks Issue Urgent Debit Card Alerts, Forcing Mandatory Replacements for Many, After Third-Party Security Breach

Six US banks are reporting possible debit card security breaches, with several forcing affected customers to get replacement cards.

In new filings with the Massachusetts state government, Mainstreet Bank, Savers Bank, The Village Bank, Watertown Savings Bank, Webster Five Cents Savings Bank and Eagle Bank say some debit cards may have been compromised due to a security breach of a payment card platform trader.

A copy of a notice sent to Eagle Bank customers was recently posted on the government site, stating that an unnamed Mastercard merchant allowed unauthorized access to account information.

A notification to customers at The Village Bank and a letter to customers at Savers Bank also indicate a merchant breach.

Says Saversbank,

“We have been notified by MasterCard International of a suspected merchant network security breach, transactions that may have compromised some Savers Bank debit card numbers.”

Affected customers at Eagle Bank and Savers Bank will automatically receive new cards.

Webster Five Cents Savings Bank offers fewer details about the source of the breach, but say it also issues mandatory new payment cards.

Watertown Savings Bank does to ask customers must be vigilant and issue new cards upon request.

“The breach involved capturing some of your personal information, such as your name and card number…

…we ask that you remain vigilant in monitoring your account activity over the next 12 to 24 months and to report any unusual or suspicious activity immediately. If you would prefer us to issue a new card, please contact the bank.”

Main Street Bank say the breach occurred between June 28, 2023 and April 26, 2024 and involved personally identifiable or proprietary data.

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“We have reason to believe that some of our customers may have had their card details compromised (including card names, numbers and card expiration dates).”

Mainstreet Bank is offering customers who want to take extra precautions the option to receive a new card.

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