A JPMorgan Chase customer says the bank has refused to refund him for more than a year after $7,000 was suddenly withdrawn from his account.
Grant Holihan says he believes his Chase debit card information was scanned at an ATM he used in Queens. reports CBS New York.
Shortly after he left the ATM, Chase alerted him to an illegal purchase in Las Vegas.
Holihan closed the account, but says new charges from Pennsylvania continued to pour in, completely depleting his savings.
“It was four different Giant supermarkets in Pennsylvania, where [scammers] cost just over seven thousand in less than an hour…
They still deny my claim, and it’s over a year later, and I still haven’t seen my money.
Holihan says he can prove he was in New York when the allegations were made, but Chase says every purchase was fully authorized and verified.
“This customer’s claim was denied because the charges were authorized with their PIN and verified via a phone call.”
Holihan says he is just looking for a bank that will stand by him and do the right thing.
“It’s not even a thousandth of a percent. It’s not for them. For me, it was my entire savings at the time.”
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